Shipping and Return Policy

 

Shipping and Exchange Policy for Then Came Marriage

Shipping:

  • Processing Time: Orders are generally processed and shipped within 3-5 business days after payment has been received.
  • Shipping Schedule: We ship from Monday to Saturday, excluding Sundays and holidays.
  • Shipping Options:
    • First Class Mail: Estimated delivery in 3-5 business days (our primary shipping method).
    • Priority Mail: Estimated delivery in 2-3 business days.
    • Priority 1: Estimated delivery in 1-2 business days.
  • Carriers Used: We currently ship via USPS and UPS. Once your order is shipped, you will receive an email with tracking information to monitor your package.
  • Liability Disclaimer: After your order has been shipped, Then Came Marriage is not responsible for any loss or damage to your package. For any shipping-related concerns, delays, or inquiries, please contact the postal service directly.

 Returns and Exchanges:

If you are not fully satisfied with your purchase for any reason, please contact us at info@thencamemarriage.com. We will work with you to resolve the issue, whether by correcting your order or issuing store credit.

  • Return Policy: Our return policy lasts 30 days. If 30 days have passed since the receipt of your purchase, we unfortunately cannot offer a refund or exchange.
  • Return/Exchange Process: Any item(s) returned or exchanged must be postmarked within 30 days of receiving your order. Please ensure your items are securely packaged.
  • Disclaimer: Then Came Marriage is not liable for any lost or stolen items during the return or exchange process.

For any questions or concerns, please don’t hesitate to contact us. We’re here to help!