Frequently Asked Questions (FAQs)

1. What are the care instructions for apparel?

To keep your apparel in great condition:

Wash garments inside out with cold water on a gentle cycle.
Hang dry or tumble dry on low.
Do not iron over the printed area—if necessary, iron inside out.
Avoid bleach and do not dry clean.

2. Is wholesale availability an option?

Yes! We are open to wholesale opportunities. Please email us at info@thencamemarriage.com for more information.

3. Can I collaborate with Then Came Marriage?

We'd love to collaborate with you! Reach out to us at info@thencamemarriage.com to discuss collaboration ideas.

4. Can I use your products or images on my blog?

Absolutely! We just ask that you kindly link back to our website when sharing. Thank you for your support!

5. Is my credit card information secure?

Yes, all transactions are secure and encrypted. We do not store any payment information.

6. What should I do if I entered incorrect information for my order?

No worries! Please double-check your information before submitting your order, but if you make a mistake, email us at info@thencamemarriage.com as soon as possible, and we’ll assist in correcting it.

7. What is your shipping policy?

Orders generally ship out within 3-5 business days after payment is received.
We ship Monday through Saturday, excluding Sundays and holidays.
Shipping options include:
- First Class Mail: 3-5 business days (our standard option)
- Priority Mail: 2-3 business days
- Priority 1: 1-2 business days
We use USPS & UPS for shipping. Once your order is shipped, you will receive an email with tracking information. Please note, we are not responsible for any lost or damaged packages after shipping. For any concerns or delays, please contact USPS &UPS directly.

8. What is your return and exchange policy?

If you’re unhappy with your purchase, contact us at info@thencamemarriage.com. We’ll work to resolve the issue or offer store credit.
Our return policy lasts 30 days from the date you receive your order. Items must be postmarked within this time frame.
For exchanges, specify the item and size you'd like. Items must be unworn, unused, and undamaged.

Please note: We are not responsible for lost or stolen items during the return/exchange process.

9. Can I cancel my order?

Yes, you can cancel your order within 24 hours of purchase. Please contact us at info@thencamemarriage.com for assistance.

10. Where should I send my returns and exchanges?

Please send returns/exchanges to: Then Came Marriage
P.O. Box 4393
New York, NY 10163

11. What if I have additional questions?

For any additional inquiries or concerns not addressed here, please contact us at info@thencamemarriage.com. We are available Monday to Friday, 9:30 AM - 6 PM. Though we strive to respond quickly, please allow us up to 24 hours to get back to you—we pinky promise we’ll reply promptly!